When a customer initiates a fraud claim, their card-issuing bank generates a TC40 data claim (for VISA) or a SAFE data claim (for MasterCard). These claims are reported to the Assotiations (VISA and MC) and to the acquiring bank.
These data claims can be used to prevent chargebacks because they are created prior to the initiation of the chargeback process.
Vendo uses this information as a datapoint to improve the performance of our AI risk tools.
Please use the comments section below to ask any additional information.
You can also contact us at firstname.lastname@example.org