How can I extend or add free time to a subscription?

Follow
  • Search the subscription with the filters available (e.g. use the email)
  • Click the drop-down button "Expire Immediately" located in the top right corner of the screen.
  • Click the option "Extend for free" (*)

Zoom reactivate-Extend sub.png

(*) Please contact us if you do not see this option and we will enable it for you

NATS Configuration:
  • Requirement: this feature is available for NATS 4 or higher
  • Configuration: go to "Configuration Admin -> Billers" and set the following parameter:
    • For clients using VSERVICES integration: SET_EXPIRE_VSERVICES_DATE = Biller set
    • For clients using VENDO integration: SET_EXPIRE_VENDO_DATE = Biller set

Please use the comments section below to ask any additional information.
You can also contact us at clientservices@vendoservices.com

Powered by Zendesk