Please follow these steps:
- Select the transaction in Sales -> Transactions section of the Vendo Backoffice
- Click on the arrow next to the "Refund" button, located in the top right corder of the page, and select "Partial Refund"
- Select a Reason and an Amount for the partial refund
Note: If you have already issued a partial refund on a transaction you will be able to refund the rest of the amount but not issue a second partial refund.
Please use the comments section below to ask any additional information.
You can also contact us at firstname.lastname@example.org